Computer genius urgently needed !!!

A place to introduce yourself, chat about anything and put forward suggestions.
Instructions on how to add your location and photographs.
User avatar
rodp
NON EMMET
Posts: 4159
Joined: 09 Mar 2012, 22:49
Location: The Black Country

Computer genius urgently needed !!!

Post by rodp » 27 Dec 2013, 14:47

Anyone a little bit good on PC's up for a challenge? We run two PC's networked on a Virgin superhub thingy, both wired. This one is dying rapidly, it's old, full of rubbish and probably riddled with ricketts.
The other one, empty, formatted, set up with XP, will just not connect to the internet :(
No matter what I run or do it just will not connect. I ran the IE diagnostic and had miles of text about proxys etc :crazy: . Means nothing to me. It will connect to the other pc so something's working :thumbup:
Anyone care to take a look at the diagnostic list ?.................Please :thumbup:
"Land Rover, the worlds best 4x4 by far"

"Argo, a great 8x8"

User avatar
jdk1
Posts: 2033
Joined: 13 Aug 2012, 17:11
Location: Vigo kent

Re: Computer genius urgently needed !!!

Post by jdk1 » 27 Dec 2013, 15:20

rodp wrote:Anyone a little bit good on PC's up for a challenge? We run two PC's networked on a Virgin superhub thingy, both wired. This one is dying rapidly, it's old, full of rubbish and probably riddled with ricketts.
The other one, empty, formatted, set up with XP, will just not connect to the internet :(
No matter what I run or do it just will not connect. I ran the IE diagnostic and had miles of text about proxys etc :crazy: . Means nothing to me. It will connect to the other pc so something's working :thumbup:
Anyone care to take a look at the diagnostic list ?.................Please :thumbup:
Rod it was a long time ago i got a new one but i'm sure i downloaded a lot of different settings and what have you onto a cd or flash drive from the old one and just put it onto the new one , it must have been really easy as i know bugger all about them :oops:

User avatar
rodp
NON EMMET
Posts: 4159
Joined: 09 Mar 2012, 22:49
Location: The Black Country

Re: Computer genius urgently needed !!!

Post by rodp » 27 Dec 2013, 15:29

Done that John, well, copied everything over manually. Double checked addresses, numbers, the lot. The computers connect to each other and the one that won't connect apparently "pings", just will not connect to server.
I've reached the end of my capabilities (didn't take long) and it needs someone with a little know how now.

If there's no joy on here I'll cart it off to a shop and get them to take a look.
I think it's going to be one of those "who did this, dumbass" sort of things :oops:

Thanks anyway John :thumbup:
"Land Rover, the worlds best 4x4 by far"

"Argo, a great 8x8"

User avatar
snu
Posts: 150
Joined: 12 Jan 2013, 13:42
Location: Devon

Re: Computer genius urgently needed !!!

Post by snu » 27 Dec 2013, 15:48

Rod, have you loaded the driver for the network adaptor, chek under control panel, then device manager see if you have any red crosses, if you do the you will need to reload the driver.

User avatar
paulham
Posts: 1252
Joined: 09 May 2012, 12:35
Location: Potters Bar, Hertfordshire

Re: Computer genius urgently needed !!!

Post by paulham » 27 Dec 2013, 15:55

Rod if its not the driver thing then PM me your number and ill give you a call in a bit. We were messing about with ip adresses and stuff last week. I've got an idea what it might be

User avatar
sunndog
ADMINISTRATOR
Posts: 7350
Joined: 10 Jun 2012, 17:51
Location: buxton, derbyshire

Re: Computer genius urgently needed !!!

Post by sunndog » 27 Dec 2013, 15:59

Have you tried turning it off and on again :ugeek:

Sent from my GT-P1000 using Tapatalk 2
Thermal hunting forum

https://thermalhuntingforum.com/

User avatar
rodp
NON EMMET
Posts: 4159
Joined: 09 Mar 2012, 22:49
Location: The Black Country

Re: Computer genius urgently needed !!!

Post by rodp » 27 Dec 2013, 16:04

Hi Snu, 2 network adaptors !! One 1394 netadaptor and one Inte(R)PRO/100VE network connection ???
It says all network adaptors / drivers etc OK :crazy: No red crosses

Paul,may have to do that mate :thumbup:
"Land Rover, the worlds best 4x4 by far"

"Argo, a great 8x8"

User avatar
rodp
NON EMMET
Posts: 4159
Joined: 09 Mar 2012, 22:49
Location: The Black Country

Re: Computer genius urgently needed !!!

Post by rodp » 27 Dec 2013, 16:07

This is what the diagnostic says
---------------------------------------

Last diagnostic run time: 12/27/13 13:35:44

Gateway Diagnostic
Gateway



info
The following proxy configuration is being used by IE: Automatically Detect Settings:Enabled Automatic Configuration Script: Proxy Server: Proxy Bypass list:

info
Could not get proxy settings via the Automatic Proxy Configuration mechanism

info
This computer has the following default gateway entry(ies): 192.168.0.1

info
This computer has the following IP address(es): 192.168.0.4

info
The default gateway is in the same subnet as this computer

info
The default gateway entry is a valid unicast address

info
The default gateway address was resolved via ARP in 1 try(ies)

info
The default gateway was reached via ICMP Ping in 1 try(ies)

warn
Hostname www.microsoft.com could not be resolved (Error code 0x2afc). Could be either gateway or DNS issue

action
Automated repair: Renew IP address

action
Releasing the current IP address...

action
Successfully released the current IP address

action
Renewing the IP address...

action
Successfully renewed the current IP address

info
This computer has the following default gateway entry(ies): 192.168.0.1

info
This computer has the following IP address(es): 192.168.0.4

info
The default gateway is in the same subnet as this computer

info
The default gateway entry is a valid unicast address

info
The default gateway address was resolved via ARP in 1 try(ies)

info
The default gateway was reached via ICMP Ping in 1 try(ies)

warn
Hostname www.microsoft.com could not be resolved (Error code 0x2afc). Could be either gateway or DNS issue

action
Automated repair: Reset network connection

action
Disabling the network adapter

action
Enabling the network adapter

info
Network adapter successfully enabled

info
This computer has the following default gateway entry(ies): 192.168.0.1

info
This computer has the following IP address(es): 192.168.0.4

info
The default gateway is in the same subnet as this computer

info
The default gateway entry is a valid unicast address

info
The default gateway address was resolved via ARP in 1 try(ies)

info
The default gateway was reached via ICMP Ping in 1 try(ies)

warn
Hostname www.microsoft.com could not be resolved (Error code 0x2afc). Could be either gateway or DNS issue

action
Manual repair: Reboot modem

info
This computer has the following default gateway entry(ies): 0.0.0.0

warn
There is no default gateway entry

info
Waiting some time for the modem/router to stabilize

action
Automated repair: Renew IP address

action
Releasing the current IP address...

action
Successfully released the current IP address

action
Renewing the IP address...

action
Successfully renewed the current IP address

info
This computer has the following default gateway entry(ies): 192.168.0.1

info
This computer has the following IP address(es): 192.168.0.4

info
The default gateway is in the same subnet as this computer

info
The default gateway entry is a valid unicast address

warn
The default gateway address could not be resolved via ARP

info
Redirecting user to support call



IP Layer Diagnostic
Corrupted IP routing table



info
The default route is valid

info
The loopback route is valid

info
The local host route is valid

info
The local subnet route is valid

Invalid ARP cache entries



action
The ARP cache has been flushed



IP Configuration Diagnostic
Invalid IP address



info
Valid IP address detected: 192.168.0.4



Wireless Diagnostic
Wireless - Service disabled



Wireless - User SSID



Wireless - First time setup



Wireless - Radio off



Wireless - Out of range



Wireless - Hardware issue



Wireless - Novice user



Wireless - Ad-hoc network



Wireless - Less preferred



Wireless - 802.1x enabled



Wireless - Configuration mismatch



Wireless - Low SNR





WinSock Diagnostic
WinSock status



info
All base service provider entries are present in the Winsock catalog.

info
The Winsock Service provider chains are valid.

info
Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication test.

info
Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication test.

info
Provider entry RSVP UDP Service Provider passed the loopback communication test.

info
Provider entry RSVP TCP Service Provider passed the loopback communication test.

info
Connectivity is valid for all Winsock service providers.



Network Adapter Diagnostic
Network location detection



info
Using home Internet connection

Network adapter identification



info
Network connection: Name=Local Area Connection 2, Device=Intel(R) PRO/100 VE Network Connection, MediaType=LAN, SubMediaType=LAN

info
Network connection: Name=1394 Connection, Device=1394 Net Adapter, MediaType=LAN, SubMediaType=1394

info
Network connection: Name=Internet Connection, Device=Internet Connection, MediaType=SHARED ACCESS HOST LAN, SubMediaType=NONE

info
Ethernet connection selected

Network adapter status



info
Network connection status: Connected



HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity



warn
FTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved

warn
HTTP: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved

warn
FTP (Active): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved

warn
HTTPS: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved

warn
HTTP: Error 12007 connecting to www.hotmail.com: The server name or address could not be resolved

warn
HTTPS: Error 12007 connecting to www.passport.net: The server name or address could not be resolved

error
Could not make an HTTP connection.

error
Could not make an HTTPS connection.

error
Could not make an FTP connection.
"Land Rover, the worlds best 4x4 by far"

"Argo, a great 8x8"

User avatar
rodp
NON EMMET
Posts: 4159
Joined: 09 Mar 2012, 22:49
Location: The Black Country

Re: Computer genius urgently needed !!!

Post by rodp » 27 Dec 2013, 16:08

sunndog wrote:Have you tried turning it off and on again :ugeek:

Sent from my GT-P1000 using Tapatalk 2

Only a dozen times :thumbup: (it is easy to forget the simple things though, I'll give you that)
"Land Rover, the worlds best 4x4 by far"

"Argo, a great 8x8"

User avatar
snu
Posts: 150
Joined: 12 Jan 2013, 13:42
Location: Devon

Re: Computer genius urgently needed !!!

Post by snu » 27 Dec 2013, 16:40

Rod, type this into the search engine and see if it come up with Goggle "64.233.161.104"

Post Reply